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Who needs training, and by when?
The program covers nonsupervisory covered workers and their supervisors; follow the actual janitorial roles rather than payroll alone. Identify the janitorial employer responsible.
Section 13821 requires at least two hours at least once every two years and training within six months after assuming a new covered position. Split segments must each last at least one hour. A cleaner promoted to supervisor therefore raises a new-position deadline and the supervisor training route.
A defined successor employer may carry forward a retained worker’s documented last-training date only if the workforce-retention, seniority, wage and policy conditions are satisfied. Taking over a customer contract alone is insufficient.
Use the right trainer, format and language
The Department of Industrial Relations (DIR) says in-person compliance must begin following publication of the qualified-organization list in January 2024. It distinguishes qualified peer trainers for nonsupervisory workers from qualified supervisor trainers.
Required content is developed through the Labor Occupational Health Program under DIR’s direction. Training must match participants’ language and literacy. A general online orientation or English-only certificate does not establish those requirements.
The employer remains responsible for proof
Even if another entity supplies training, the employer must keep the required records for at least three years and make them available to the Labor Commissioner.
- Keep participant and role details, position-start and training dates, printed names and signatures at the start and completion, certificates, content and provider identity.
- Retain signed DLSE 800 compliance and the required certification about payment of the qualified organization.
- Provide the trainee’s materials and attendance or completion certificate when requested.
Scope
- Limited to this janitorial training program. Registration, wages, classification and other training laws remain separate.
Next step
Check each person’s role-start and last-training dates, then arrange the appropriate course and required proof.
Sources & review notes
California Department of Industrial Relations, Labor Commissioner
Passage, dates and research notes
official-guidance · Registration examples and exclusions; covered worker; fees; training and documentation
A person or entity that only cleans residential dwellings, including private residences, condos or mobile homes.
Actual FAQ body read, including commercial providers without employees, service recipients, public-entity interpretation and training. Exclusions are fact-specific. This is agency guidance, not a classification ruling.
California Department of Industrial Relations
Passage, dates and research notes
primary · Subsections (a)–(d)
The employer shall maintain these records for a minimum of three years
Full official agency-hosted rule read, including six-month new-position timing, biennial frequency, covered-successor exception, employer proof burden, minimum one-hour segments and language/literacy requirements. Reconciled with current program FAQ.
California Department of Industrial Relations
Passage, dates and research notes
primary · Subsections (a)–(b)
the training content developed by the Labor Occupational Health Program (LOHP)
Full official agency-hosted regulation read; use current DIR materials rather than substitute a general orientation video.
California Department of Industrial Relations, Labor Commissioner
Passage, dates and research notes
official-guidance · Current implementation update; worker/supervisor training resources
An employer must work with a Qualified Organization
December 2023 agency page read in full. Its update says the qualified-organization list was posted January 1, 2024 and employers must begin in-person biennial compliance. No COVID-era suspension is treated as continuing. Source displays publication month 2023-12; exact day is not stated.
Detailed rule records (1)
For covered janitorial employers, ensure at least two hours of sexual-violence and harassment prevention training at least every two years for nonsupervisory covered workers and their supervisors, and within six months of a new position. Use the required content and qualified-provider route; retain required evidence for at least three years. The employer bears the proof burden even when another entity provides training.
Janitorial Registration Frequently Asked Questions 8 CCR § 13821: Timing, Documentation, and Languages for Janitorial Training 8 CCR § 13822: Janitorial Training Objectives and Content Sexual Harassment Prevention Training for Janitorial Services EmployersKeep this reading in your learning library.
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